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If you need help due to a declined transaction and have sufficient funds to cover the purchase, your Prepaid Card was most likely declined due to security and safety measures in place to protect your funds. Use your Card in-person or at a different merchant online and make sure to include the card security code.

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Discover® gift card and prepaid card is issued by Pathward®, N.A., Member FDIC and is subject to the Cardholder Terms and Conditions. Discover and the Discover Acceptance Mark are service marks used by Pathward under license from Discover Financial Services.

In Canada, Prepaid Mastercard® is issued by Peoples Trust Company under license from Mastercard International Incorporated. In the U.S., Prepaid Mastercard and Mastercard Gift Card is issued by Pathward, N.A., Member FDIC or Sunrise Banks, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

In Canada, Visa* Prepaid Card is issued by Peoples Trust Company pursuant to licence by Visa Int. *Trademark of Visa International Service Association and used under licence by Peoples Trust Company. In the U.S., Visa® prepaid card and Visa gift card is issued by Pathward, N.A., Member FDIC, or Sunrise Banks, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc.

For Pathward privacy policy, visit http://www.pathwardprivacypolicy.com. View Pathward E.U. privacy policy.

For Peoples Trust Company privacy policy, visit https://www.peoplestrust.com/en/legal/privacy-security/privacy.

For Sunrise Banks privacy policy, visit https://sunrisebanks.com/national-products-privacy-policy.

For patent information, visit blackhawknetwork.com/patent.

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